/* ───────────────────────────────────────────────────────────
   V2 — RS Telogorejo Pre-Visit Assistant (web-only pivot)
   Shared design language. Carries V1 tokens forward —
   warm off-white surface, deep ink, teal primary, coral
   for emergencies. Adds widget + admin + page-context tokens.
   ─────────────────────────────────────────────────────────── */

:root {
  /* Surfaces */
  --bg:           oklch(98.2% 0.005 85);
  --bg-2:         oklch(96.5% 0.006 85);
  --bg-3:         oklch(94% 0.007 85);
  --bg-4:         oklch(91% 0.008 85);
  --paper:        #ffffff;
  --line:         oklch(88% 0.008 85);
  --line-2:       oklch(92% 0.006 85);
  --line-3:       oklch(94% 0.006 85);

  /* Ink */
  --ink:          oklch(22% 0.015 250);
  --ink-2:        oklch(38% 0.012 250);
  --ink-3:        oklch(55% 0.01 250);
  --ink-4:        oklch(70% 0.008 250);
  --ink-5:        oklch(82% 0.006 250);

  /* Primary — deep teal */
  --teal:         oklch(42% 0.07 200);
  --teal-2:       oklch(52% 0.08 200);
  --teal-3:       oklch(36% 0.07 200);
  --teal-soft:    oklch(94% 0.025 200);
  --teal-softer:  oklch(97% 0.015 200);
  --teal-ink:     oklch(28% 0.05 200);
  --teal-bubble:  oklch(52% 0.075 200);

  /* Accents (semantic only) */
  --coral:        oklch(62% 0.18 25);
  --coral-2:      oklch(56% 0.19 25);
  --coral-soft:   oklch(94% 0.04 25);
  --amber:        oklch(72% 0.14 75);
  --amber-ink:    oklch(45% 0.1 75);
  --amber-soft:   oklch(95% 0.04 75);
  --moss:         oklch(55% 0.09 145);
  --moss-ink:     oklch(40% 0.08 145);
  --moss-soft:    oklch(94% 0.03 145);
  --violet:       oklch(45% 0.12 280);
  --violet-soft:  oklch(95% 0.025 280);
  --violet-ink:   oklch(35% 0.1 280);

  /* Type */
  --sans: 'Plus Jakarta Sans', ui-sans-serif, system-ui, -apple-system, sans-serif;
  --mono: 'IBM Plex Mono', ui-monospace, 'SF Mono', Menlo, monospace;
  --serif: 'Newsreader', Georgia, serif;

  /* Radii */
  --r-xs: 6px;
  --r-sm: 10px;
  --r-md: 14px;
  --r-lg: 20px;
  --r-xl: 28px;

  /* Shadows */
  --shadow-sm: 0 1px 0 rgba(0,0,0,0.02), 0 1px 2px rgba(0,0,0,0.04);
  --shadow-md: 0 2px 6px -2px rgba(0,0,0,0.08), 0 8px 24px -8px rgba(0,0,0,0.08);
  --shadow-lg: 0 8px 32px -12px rgba(0,0,0,0.18), 0 20px 60px -20px rgba(0,0,0,0.18);
  --shadow-widget: 0 4px 16px -4px rgba(0,0,0,0.08), 0 24px 64px -16px rgba(15,40,55,0.2);
}

* { box-sizing: border-box; }

html, body {
  margin: 0;
  padding: 0;
  background: var(--bg);
  color: var(--ink);
  font-family: var(--sans);
  font-size: 14px;
  line-height: 1.5;
  -webkit-font-smoothing: antialiased;
  text-rendering: optimizeLegibility;
}

button, input, textarea, select { font-family: inherit; color: inherit; }

/* ─── Editorial ─── */
.serif { font-family: var(--serif); }
.mono { font-family: var(--mono); }

.kicker {
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--ink-3);
}

.ai-tag {
  display: inline-block;
  font-family: var(--mono);
  font-size: 9px;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  padding: 2px 6px 1.5px;
  border-radius: 3px;
  background: oklch(94% 0.04 250);
  color: oklch(40% 0.12 250);
  font-weight: 500;
  vertical-align: 1px;
}

/* ─── Hub index ─── */
.hub {
  min-height: 100vh;
  padding: 60px 80px;
  max-width: 1400px;
  margin: 0 auto;
}
.hub-head {
  border-bottom: 1px solid var(--line);
  padding-bottom: 28px;
  margin-bottom: 60px;
}
.hub-meta {
  display: flex;
  gap: 28px;
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--ink-3);
  margin-bottom: 22px;
}
.hub-meta .tag {
  background: var(--teal-soft);
  color: var(--teal-ink);
  padding: 4px 10px;
  border-radius: 999px;
  letter-spacing: 0.06em;
}
.hub h1 {
  font-family: var(--serif);
  font-weight: 400;
  font-size: 64px;
  line-height: 1.05;
  letter-spacing: -0.025em;
  margin: 0 0 16px;
  max-width: 1100px;
}
.hub h1 em { font-style: italic; color: var(--teal-3); }
.hub-lede {
  font-size: 19px;
  color: var(--ink-2);
  max-width: 820px;
  line-height: 1.5;
  font-weight: 300;
  text-wrap: pretty;
}

.hub-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 20px;
  align-items: stretch;
}
.hub-card {
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: 14px;
  padding: 28px 28px 24px;
  display: flex;
  flex-direction: column;
  gap: 14px;
  text-decoration: none;
  color: inherit;
  position: relative;
  transition: transform .2s ease, box-shadow .2s ease, border-color .2s ease;
  overflow: hidden;
}
.hub-card::before {
  content: '';
  position: absolute;
  inset: 0 0 auto 0;
  height: 3px;
  background: currentColor;
  opacity: 0.8;
}
.hub-card:hover {
  transform: translateY(-2px);
  box-shadow: var(--shadow-md);
  border-color: var(--ink-4);
}
.hub-card.widget { color: var(--teal); }
.hub-card.admin { color: var(--violet); }
.hub-card.deck { color: var(--amber-ink); }
.hub-card .n {
  font-family: var(--mono);
  font-size: 10.5px;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--ink-3);
  margin-top: 4px;
}
.hub-card h3 {
  font-family: var(--serif);
  font-size: 30px;
  line-height: 1.1;
  letter-spacing: -0.02em;
  font-weight: 500;
  margin: 0;
  color: var(--ink);
}
.hub-card p {
  font-size: 14px;
  color: var(--ink-2);
  margin: 0;
  line-height: 1.5;
}
.hub-card .list {
  font-family: var(--mono);
  font-size: 11px;
  color: var(--ink-3);
  display: flex;
  flex-direction: column;
  gap: 6px;
  padding-top: 16px;
  border-top: 1px solid var(--line-2);
}
.hub-card .list span::before {
  content: '— ';
  color: var(--ink-4);
}
.hub-card .open {
  font-family: var(--mono);
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  color: currentColor;
  font-weight: 600;
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-top: auto;
  padding-top: 14px;
}
.hub-card .open::after {
  content: '→';
  font-family: var(--sans);
  font-size: 14px;
}

.hub-foot {
  margin-top: 80px;
  padding-top: 28px;
  border-top: 1px solid var(--line);
  display: flex;
  justify-content: space-between;
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: 0.06em;
  color: var(--ink-3);
  text-transform: uppercase;
}
.hub-foot a { color: var(--ink-3); text-decoration: none; }
.hub-foot a:hover { color: var(--ink); }

/* Demo-only "back to hub" badge — same on widget / admin / deck */
.demo-back {
  position: fixed;
  top: 16px;
  left: 16px;
  z-index: 9999;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  background: rgba(20, 26, 30, 0.85);
  color: rgba(255, 255, 255, 0.92);
  font-family: var(--mono);
  font-size: 10.5px;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  font-weight: 600;
  padding: 7px 12px;
  border-radius: 999px;
  text-decoration: none;
  backdrop-filter: blur(8px);
  -webkit-backdrop-filter: blur(8px);
  box-shadow: 0 4px 14px -4px rgba(0,0,0,0.25);
  transition: background .15s ease, transform .15s ease;
}
.demo-back:hover {
  background: rgba(20, 26, 30, 0.95);
  transform: translateY(-1px);
  color: #fff;
}
.demo-back::before {
  content: '←';
  font-family: var(--sans);
  font-size: 13px;
  line-height: 1;
}

/* ───────────────────────────────────────────────────────────
   FAUX HOSPITAL HOMEPAGE
   ─────────────────────────────────────────────────────────── */

.site {
  background: var(--paper);
  min-height: 100vh;
  position: relative;
  overflow-x: hidden;
}

.site-banner {
  background: var(--teal-3);
  color: oklch(95% 0.01 200);
  padding: 8px 0;
  font-size: 12px;
  font-family: var(--sans);
}
.site-banner .wrap {
  max-width: 1280px;
  margin: 0 auto;
  padding: 0 32px;
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 24px;
}
.site-banner .links { display: flex; gap: 20px; }
.site-banner a { color: inherit; text-decoration: none; opacity: 0.85; }
.site-banner a:hover { opacity: 1; }

.site-nav {
  background: rgba(255,255,255,0.96);
  backdrop-filter: blur(8px);
  border-bottom: 1px solid var(--line-2);
  position: sticky;
  top: 0;
  z-index: 5;
}
.site-nav .wrap {
  max-width: 1280px;
  margin: 0 auto;
  padding: 18px 32px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 32px;
}
.site-logo {
  display: flex;
  align-items: center;
  gap: 12px;
}
.site-logo .mark {
  width: 38px; height: 38px;
  border-radius: 8px;
  background: var(--teal);
  color: #fff;
  display: grid; place-items: center;
  font-family: var(--serif);
  font-size: 20px;
  font-weight: 500;
}
.site-logo .name {
  font-family: var(--serif);
  font-size: 19px;
  letter-spacing: -0.01em;
  line-height: 1.1;
  color: var(--teal-3);
  font-weight: 500;
}
.site-logo .tag {
  font-size: 10.5px;
  color: var(--ink-3);
  font-family: var(--mono);
  text-transform: uppercase;
  letter-spacing: 0.06em;
  margin-top: 2px;
}
.site-menu {
  display: flex;
  gap: 28px;
  align-items: center;
}
.site-menu a {
  color: var(--ink-2);
  text-decoration: none;
  font-size: 14px;
  font-weight: 500;
  padding: 8px 0;
  border-bottom: 1.5px solid transparent;
}
.site-menu a.active {
  color: var(--teal-3);
  border-bottom-color: var(--teal);
}
.site-menu a:hover { color: var(--teal-3); }
.site-actions {
  display: flex;
  gap: 12px;
  align-items: center;
}
.site-actions .phone {
  font-family: var(--mono);
  font-size: 12px;
  color: var(--ink-2);
}
.site-actions .cta {
  background: var(--teal);
  color: #fff;
  border: 0;
  padding: 10px 18px;
  border-radius: 8px;
  font-weight: 600;
  font-size: 13.5px;
  cursor: pointer;
}
.site-actions .cta:hover { background: var(--teal-3); }

/* Hero */
.hero {
  background: linear-gradient(180deg, var(--teal-softer), var(--bg));
  padding: 72px 0 80px;
  border-bottom: 1px solid var(--line-2);
}
.hero .wrap {
  max-width: 1280px;
  margin: 0 auto;
  padding: 0 32px;
  display: grid;
  grid-template-columns: 1.2fr 1fr;
  gap: 60px;
  align-items: center;
}
.hero .copy h1 {
  font-family: var(--serif);
  font-weight: 400;
  font-size: 64px;
  line-height: 1.04;
  letter-spacing: -0.025em;
  margin: 0 0 22px;
  color: var(--teal-3);
}
.hero .copy h1 em { font-style: italic; color: var(--ink); }
.hero .copy .lede {
  font-size: 18px;
  color: var(--ink-2);
  line-height: 1.5;
  max-width: 540px;
  margin-bottom: 28px;
}
.hero .copy .quickrow {
  display: flex;
  gap: 12px;
  align-items: center;
}
.hero .copy .btn-primary {
  background: var(--teal);
  color: #fff;
  border: 0;
  padding: 13px 22px;
  border-radius: 10px;
  font-weight: 600;
  font-size: 14px;
  cursor: pointer;
}
.hero .copy .btn-secondary {
  background: transparent;
  color: var(--ink-2);
  border: 1px solid var(--line);
  padding: 12px 20px;
  border-radius: 10px;
  font-weight: 500;
  font-size: 14px;
  cursor: pointer;
}
.hero .copy .stat-row {
  display: flex;
  gap: 36px;
  margin-top: 48px;
  padding-top: 28px;
  border-top: 1px solid var(--line);
}
.hero .stat .v {
  font-family: var(--serif);
  font-size: 28px;
  color: var(--teal-3);
  font-weight: 500;
  letter-spacing: -0.015em;
}
.hero .stat .k {
  font-family: var(--mono);
  font-size: 10.5px;
  color: var(--ink-3);
  letter-spacing: 0.08em;
  text-transform: uppercase;
  margin-top: 2px;
}

/* Hero placeholder image */
.hero .photo {
  aspect-ratio: 4 / 5;
  border-radius: 12px;
  background:
    linear-gradient(135deg, var(--teal-2), var(--teal-3)),
    repeating-linear-gradient(45deg, transparent 0, transparent 12px, rgba(0,0,0,0.04) 12px, rgba(0,0,0,0.04) 13px);
  background-blend-mode: overlay;
  position: relative;
  overflow: hidden;
  display: flex;
  align-items: flex-end;
  padding: 32px;
  color: oklch(95% 0.02 200);
}
.hero .photo::before {
  content: 'foto fasad rumah sakit';
  position: absolute;
  inset: 0;
  display: grid;
  place-items: center;
  font-family: var(--mono);
  font-size: 12px;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: rgba(255,255,255,0.5);
}
.hero .photo .caption {
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: 0.04em;
  position: relative;
  z-index: 1;
}
.hero .photo .caption b {
  display: block;
  font-family: var(--serif);
  font-size: 22px;
  font-weight: 500;
  letter-spacing: -0.01em;
  margin-bottom: 4px;
  font-variant-numeric: lining-nums;
}

/* Services strip */
.services-strip {
  padding: 56px 0;
  border-bottom: 1px solid var(--line-2);
}
.services-strip .wrap {
  max-width: 1280px;
  margin: 0 auto;
  padding: 0 32px;
}
.services-strip .head {
  display: flex;
  justify-content: space-between;
  align-items: baseline;
  margin-bottom: 36px;
}
.services-strip h2 {
  font-family: var(--serif);
  font-size: 36px;
  letter-spacing: -0.02em;
  margin: 0;
  font-weight: 500;
  color: var(--ink);
}
.services-strip .seeall {
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--teal-3);
  text-decoration: none;
}
.services-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 16px;
}
.service-card {
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: 10px;
  padding: 24px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  transition: border-color .15s ease, transform .15s ease;
}
.service-card:hover {
  border-color: var(--teal);
  transform: translateY(-1px);
}
.service-card .num {
  font-family: var(--mono);
  font-size: 10px;
  color: var(--ink-4);
  letter-spacing: 0.08em;
}
.service-card .name {
  font-family: var(--serif);
  font-size: 22px;
  line-height: 1.15;
  letter-spacing: -0.015em;
  font-weight: 500;
  color: var(--ink);
}
.service-card .desc {
  font-size: 13px;
  color: var(--ink-3);
  line-height: 1.5;
  margin-top: 4px;
}
.service-card.featured {
  border-color: var(--teal);
  background: var(--teal-softer);
}
.service-card.featured .name { color: var(--teal-3); }

/* Doctors strip */
.doctors-strip {
  padding: 64px 0;
  background: var(--bg-2);
  border-bottom: 1px solid var(--line-2);
}
.doctors-strip .wrap {
  max-width: 1280px;
  margin: 0 auto;
  padding: 0 32px;
}
.doctors-strip .head {
  display: flex;
  justify-content: space-between;
  align-items: baseline;
  margin-bottom: 36px;
}
.doctors-strip h2 {
  font-family: var(--serif);
  font-size: 36px;
  letter-spacing: -0.02em;
  margin: 0;
  font-weight: 500;
}
.doctors-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 16px;
}
.doctor-card {
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: 10px;
  padding: 20px;
  display: grid;
  grid-template-columns: 56px 1fr;
  gap: 16px;
  align-items: center;
}
.doctor-card .avatar {
  width: 56px; height: 56px;
  border-radius: 999px;
  background:
    linear-gradient(135deg, var(--bg-3), var(--bg-4));
  display: grid; place-items: center;
  font-family: var(--serif);
  font-size: 22px;
  color: var(--teal-3);
  font-weight: 500;
}
.doctor-card .name {
  font-size: 15px;
  font-weight: 600;
  color: var(--ink);
  letter-spacing: -0.005em;
}
.doctor-card .spec {
  font-size: 12px;
  color: var(--ink-3);
  margin-top: 2px;
}
.doctor-card .avail {
  font-family: var(--mono);
  font-size: 10.5px;
  color: var(--moss-ink);
  margin-top: 8px;
  letter-spacing: 0.04em;
}

/* Cardiology + pricing pages */
.page-context-bar {
  background: var(--teal-softer);
  border-bottom: 1px solid var(--teal-soft);
  padding: 14px 0;
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--teal-ink);
}
.page-context-bar .wrap {
  max-width: 1280px;
  margin: 0 auto;
  padding: 0 32px;
  display: flex;
  gap: 8px;
}
.page-context-bar a { color: var(--ink-3); text-decoration: none; }
.page-context-bar .sep { color: var(--ink-4); }

/* Rates table for pricing page */
.rates-section {
  padding: 64px 0;
  border-bottom: 1px solid var(--line-2);
}
.rates-section .wrap {
  max-width: 1280px;
  margin: 0 auto;
  padding: 0 32px;
}
.rates-section h2 {
  font-family: var(--serif);
  font-size: 44px;
  letter-spacing: -0.02em;
  margin: 0 0 16px;
  font-weight: 400;
}
.rates-section .lede {
  font-size: 17px;
  color: var(--ink-2);
  margin-bottom: 40px;
  max-width: 720px;
}
.rates-table {
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: 12px;
  overflow: hidden;
}
.rates-row {
  display: grid;
  grid-template-columns: 220px 1fr 180px;
  gap: 24px;
  padding: 22px 28px;
  border-bottom: 1px solid var(--line-2);
  align-items: center;
}
.rates-row:last-child { border-bottom: 0; }
.rates-row.head {
  background: var(--bg-2);
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--ink-3);
  padding: 14px 28px;
}
.rates-row .room {
  font-family: var(--serif);
  font-size: 20px;
  letter-spacing: -0.01em;
  font-weight: 500;
}
.rates-row .feats {
  font-size: 13px;
  color: var(--ink-3);
  line-height: 1.5;
}
.rates-row .price {
  font-family: var(--mono);
  font-size: 18px;
  text-align: right;
  color: var(--ink);
  letter-spacing: -0.01em;
  font-weight: 500;
}
.rates-row .price small {
  display: block;
  font-size: 10px;
  color: var(--ink-3);
  font-weight: 400;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  margin-top: 2px;
}

/* Cardiology hero */
.spec-hero {
  padding: 60px 0;
  background: linear-gradient(180deg, var(--teal-softer), var(--bg));
  border-bottom: 1px solid var(--line-2);
}
.spec-hero .wrap {
  max-width: 1280px;
  margin: 0 auto;
  padding: 0 32px;
  display: grid;
  grid-template-columns: 1.4fr 1fr;
  gap: 48px;
  align-items: start;
}
.spec-hero h1 {
  font-family: var(--serif);
  font-weight: 400;
  font-size: 56px;
  letter-spacing: -0.025em;
  line-height: 1.05;
  margin: 0 0 18px;
  color: var(--teal-3);
}
.spec-hero .lede {
  font-size: 17px;
  color: var(--ink-2);
  line-height: 1.55;
  max-width: 600px;
}
.spec-hero .pills {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 28px;
}
.spec-hero .pill {
  background: var(--paper);
  border: 1px solid var(--line);
  padding: 8px 14px;
  border-radius: 999px;
  font-size: 12.5px;
  color: var(--ink-2);
  font-weight: 500;
}
.spec-hero .info-card {
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: 12px;
  padding: 24px;
  display: flex;
  flex-direction: column;
  gap: 14px;
}
.spec-hero .info-card h4 {
  font-family: var(--serif);
  font-size: 20px;
  margin: 0;
  font-weight: 500;
}
.spec-hero .info-row {
  display: grid;
  grid-template-columns: 110px 1fr;
  gap: 12px;
  font-size: 13px;
  align-items: baseline;
}
.spec-hero .info-row .k {
  color: var(--ink-3);
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}
.spec-hero .info-row .v { color: var(--ink); }

/* Footer */
.site-foot {
  padding: 56px 0 32px;
  background: var(--ink);
  color: oklch(82% 0.01 85);
}
.site-foot .wrap {
  max-width: 1280px;
  margin: 0 auto;
  padding: 0 32px;
}
.site-foot .cols {
  display: grid;
  grid-template-columns: 2fr 1fr 1fr 1fr;
  gap: 40px;
  padding-bottom: 32px;
  border-bottom: 1px solid oklch(35% 0.015 250);
}
.site-foot h5 {
  font-family: var(--mono);
  font-size: 10.5px;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: oklch(65% 0.01 85);
  margin: 0 0 14px;
  font-weight: 500;
}
.site-foot .brand-block .name {
  font-family: var(--serif);
  font-size: 22px;
  color: #fff;
  letter-spacing: -0.01em;
  margin-bottom: 8px;
}
.site-foot ul {
  list-style: none;
  padding: 0;
  margin: 0;
  display: flex;
  flex-direction: column;
  gap: 8px;
}
.site-foot a { color: inherit; text-decoration: none; font-size: 13px; }
.site-foot a:hover { color: #fff; }
.site-foot .copy {
  padding-top: 20px;
  display: flex;
  justify-content: space-between;
  font-family: var(--mono);
  font-size: 10.5px;
  color: oklch(60% 0.01 85);
  letter-spacing: 0.04em;
}

/* ───────────────────────────────────────────────────────────
   WIDGET (the V2 chat assistant)
   ─────────────────────────────────────────────────────────── */

.widget-anchor {
  position: fixed;
  right: 24px;
  bottom: 24px;
  z-index: 60;
  display: flex;
  flex-direction: column;
  align-items: flex-end;
  gap: 12px;
  font-family: var(--sans);
}

.widget-bubble {
  width: 60px;
  height: 60px;
  border-radius: 999px;
  background: var(--teal);
  color: #fff;
  border: 0;
  cursor: pointer;
  display: grid;
  place-items: center;
  box-shadow: var(--shadow-widget);
  position: relative;
  transition: transform .2s ease;
}
.widget-bubble:hover { transform: scale(1.05); }
.widget-bubble:active { transform: scale(0.97); }
.widget-bubble .badge {
  position: absolute;
  top: -4px;
  right: -4px;
  background: var(--coral);
  color: #fff;
  font-size: 10px;
  font-weight: 700;
  width: 18px;
  height: 18px;
  border-radius: 999px;
  display: grid;
  place-items: center;
  border: 2px solid var(--paper);
  font-family: var(--sans);
}
.widget-bubble::before {
  content: '';
  position: absolute;
  inset: -6px;
  border-radius: 999px;
  background: var(--teal);
  opacity: 0.2;
  z-index: -1;
  animation: ringPulse 2.4s ease-out infinite;
}
@keyframes ringPulse {
  0% { transform: scale(1); opacity: 0.35; }
  100% { transform: scale(1.6); opacity: 0; }
}

.widget-greeting {
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: 14px 14px 4px 14px;
  padding: 14px 16px;
  max-width: 280px;
  box-shadow: var(--shadow-md);
  font-size: 13.5px;
  line-height: 1.45;
  color: var(--ink);
  position: relative;
  animation: greetingIn .35s ease both;
}
.widget-greeting .who {
  font-family: var(--mono);
  font-size: 9.5px;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--ink-3);
  margin-bottom: 6px;
}
.widget-greeting .close {
  position: absolute;
  top: 6px; right: 8px;
  background: transparent;
  border: 0;
  color: var(--ink-4);
  cursor: pointer;
  width: 18px; height: 18px;
  font-size: 14px;
  line-height: 1;
}
@keyframes greetingIn {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: translateY(0); }
}

/* Open widget panel */
.widget-panel {
  width: 400px;
  height: 640px;
  max-height: calc(100vh - 48px);
  background: var(--paper);
  border-radius: 18px;
  box-shadow: var(--shadow-widget);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  font-family: var(--sans);
  position: relative;
  animation: widgetIn .25s cubic-bezier(.2,.7,.2,1) both;
}
@keyframes widgetIn {
  from { opacity: 0; transform: translateY(12px) scale(0.97); }
  to { opacity: 1; transform: translateY(0) scale(1); }
}

.widget-head {
  background: linear-gradient(180deg, var(--teal-3), var(--teal));
  color: #fff;
  padding: 18px 18px 22px;
  display: flex;
  flex-direction: column;
  gap: 14px;
  position: relative;
}
.widget-head .row {
  display: flex;
  align-items: center;
  gap: 12px;
}
.widget-head .avatar {
  width: 36px; height: 36px;
  border-radius: 10px;
  background: rgba(255,255,255,0.16);
  display: grid;
  place-items: center;
  font-family: var(--serif);
  font-size: 18px;
  font-weight: 500;
}
.widget-head .name {
  font-size: 15px;
  font-weight: 600;
  letter-spacing: -0.005em;
  line-height: 1.1;
}
.widget-head .status {
  font-family: var(--mono);
  font-size: 10.5px;
  letter-spacing: 0.04em;
  color: rgba(255,255,255,0.75);
  margin-top: 2px;
  display: flex;
  align-items: center;
  gap: 6px;
}
.widget-head .status .dot {
  width: 7px; height: 7px;
  border-radius: 999px;
  background: oklch(80% 0.18 145);
  box-shadow: 0 0 0 3px oklch(80% 0.18 145 / 0.3);
  animation: dotBreathe 2.4s ease-in-out infinite;
}
.widget-head .status .dot.paused {
  background: oklch(72% 0.2 25);
  box-shadow: 0 0 0 3px oklch(72% 0.2 25 / 0.3);
  animation: dotBreathePaused 1.8s ease-in-out infinite;
}
@keyframes dotBreathe {
  0%, 100% { box-shadow: 0 0 0 3px oklch(80% 0.18 145 / 0.32); transform: scale(1); }
  50%      { box-shadow: 0 0 0 6px oklch(80% 0.18 145 / 0.05); transform: scale(1.15); }
}
@keyframes dotBreathePaused {
  0%, 100% { box-shadow: 0 0 0 3px oklch(72% 0.2 25 / 0.4); opacity: 1; }
  50%      { box-shadow: 0 0 0 5px oklch(72% 0.2 25 / 0.08); opacity: 0.55; }
}
.widget-head .actions {
  margin-left: auto;
  display: flex;
  gap: 4px;
}
.widget-head .iconbtn {
  background: rgba(255,255,255,0.12);
  border: 0;
  width: 28px; height: 28px;
  border-radius: 7px;
  color: #fff;
  cursor: pointer;
  display: grid;
  place-items: center;
  font-family: var(--mono);
  font-size: 11px;
  font-weight: 600;
  letter-spacing: 0.04em;
}
.widget-head .iconbtn:hover { background: rgba(255,255,255,0.22); }
.widget-head .lang-toggle {
  display: flex;
  background: rgba(0,0,0,0.18);
  border-radius: 7px;
  padding: 2px;
  height: 28px;
  font-family: var(--mono);
  font-size: 10.5px;
  letter-spacing: 0.06em;
}
.widget-head .lang-toggle button {
  background: transparent;
  border: 0;
  color: rgba(255,255,255,0.65);
  padding: 0 8px;
  cursor: pointer;
  border-radius: 5px;
  font-weight: 600;
  font-family: inherit;
  font-size: inherit;
  letter-spacing: inherit;
}
.widget-head .lang-toggle button.active {
  background: rgba(255,255,255,0.95);
  color: var(--teal-3);
}

.widget-head .context-pill {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  align-self: flex-start;
  background: rgba(255,255,255,0.14);
  padding: 5px 10px;
  border-radius: 999px;
  font-family: var(--mono);
  font-size: 10.5px;
  letter-spacing: 0.04em;
  color: rgba(255,255,255,0.92);
}
.widget-head .context-pill::before {
  content: '';
  width: 5px; height: 5px;
  border-radius: 999px;
  background: oklch(85% 0.15 95);
}

.widget-head .credit-bar {
  position: absolute;
  bottom: 0; left: 0; right: 0;
  height: 3px;
  background: rgba(0,0,0,0.16);
  overflow: hidden;
}
.widget-head .credit-bar .fill {
  height: 100%;
  background: oklch(80% 0.18 145);
  transition: width .4s ease;
}
.widget-head .credit-bar.low .fill { background: var(--amber); }

.widget-banner {
  background: var(--amber-soft);
  border-bottom: 1px solid var(--amber);
  padding: 10px 16px;
  font-size: 12px;
  color: var(--amber-ink);
  display: flex;
  align-items: center;
  gap: 10px;
  font-family: var(--mono);
  letter-spacing: 0.02em;
}
.widget-banner.coral {
  background: var(--coral-soft);
  border-color: var(--coral);
  color: var(--coral);
}
.widget-banner.moss {
  background: var(--moss-soft);
  border-color: var(--moss);
  color: var(--moss-ink);
}
.widget-banner .icon { font-size: 13px; }

.widget-body {
  flex: 1;
  overflow-y: auto;
  padding: 16px 14px 16px;
  display: flex;
  flex-direction: column;
  gap: 8px;
  background:
    radial-gradient(800px 400px at 50% -20%, var(--teal-softer), transparent 70%),
    var(--bg);
  scroll-behavior: smooth;
}

.w-msg-group {
  display: flex;
  flex-direction: column;
  gap: 3px;
  margin-bottom: 4px;
  animation: bubbleIn .28s ease both;
}
@keyframes bubbleIn {
  from { opacity: 0; transform: translateY(6px); }
  to { opacity: 1; transform: translateY(0); }
}
.w-msg-group.agent { align-items: flex-start; }
.w-msg-group.user { align-items: flex-end; }

.w-bubble {
  max-width: 85%;
  padding: 10px 14px;
  border-radius: 14px;
  font-size: 13.5px;
  line-height: 1.42;
  white-space: pre-wrap;
  letter-spacing: -0.002em;
}
.w-msg-group.agent .w-bubble {
  background: var(--paper);
  color: var(--ink);
  border: 1px solid var(--line-2);
  border-bottom-left-radius: 4px;
  box-shadow: 0 1px 0 rgba(0,0,0,0.02);
}
.w-msg-group.user .w-bubble {
  background: var(--teal-bubble);
  color: #fff;
  border-bottom-right-radius: 4px;
}
.w-meta {
  font-family: var(--mono);
  font-size: 9.5px;
  letter-spacing: 0.04em;
  color: var(--ink-4);
  padding: 0 4px;
  display: flex;
  align-items: center;
  gap: 4px;
  margin-top: 1px;
}
.w-msg-group.user .w-meta { color: var(--ink-4); }
.w-meta b { font-weight: 600; color: var(--ink-3); }

.w-bubble.refusal {
  background: var(--bg-2);
  border-color: var(--line);
  color: var(--ink-2);
  border-left: 3px solid var(--amber);
  border-bottom-left-radius: 4px;
}
.w-bubble.refusal .src {
  display: block;
  margin-top: 6px;
  font-family: var(--mono);
  font-size: 11px;
  color: var(--ink-3);
}

.w-source {
  font-family: var(--mono);
  font-size: 10.5px;
  color: var(--ink-3);
  margin-top: 6px;
  padding-top: 6px;
  border-top: 1px dashed var(--line-2);
  letter-spacing: 0.02em;
}
.w-source::before {
  content: '↳ ';
  color: var(--ink-4);
}

/* Typing indicator */
.w-typing {
  background: var(--paper);
  border: 1px solid var(--line-2);
  border-bottom-left-radius: 4px;
  border-radius: 14px;
  padding: 11px 14px;
  display: inline-flex;
  gap: 4px;
  align-self: flex-start;
  margin-bottom: 4px;
  animation: bubbleIn .25s ease both;
}
.w-typing span {
  width: 6px; height: 6px;
  background: var(--ink-4);
  border-radius: 999px;
  animation: typingBounce 1.2s ease-in-out infinite;
}
.w-typing span:nth-child(2) { animation-delay: .15s; }
.w-typing span:nth-child(3) { animation-delay: .3s; }
@keyframes typingBounce {
  0%, 60%, 100% { transform: translateY(0); opacity: 0.4; }
  30% { transform: translateY(-4px); opacity: 1; }
}

/* Chips */
.w-chips {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin: 4px 0 8px;
  animation: bubbleIn .28s ease both;
}
.w-chip {
  background: var(--paper);
  border: 1px solid var(--teal);
  color: var(--teal-ink);
  padding: 7px 12px;
  border-radius: 999px;
  font-size: 12.5px;
  font-weight: 500;
  cursor: pointer;
  transition: all .15s ease;
  font-family: inherit;
}
.w-chip:hover {
  background: var(--teal);
  color: #fff;
}
.w-chip:disabled {
  opacity: 0.5;
  cursor: default;
}

/* Doctor cards */
.w-doctor-list {
  display: flex;
  flex-direction: column;
  gap: 8px;
  width: 100%;
  max-width: 100%;
  margin: 4px 0;
}
.w-doctor-card {
  background: var(--paper);
  border: 1px solid var(--line-2);
  border-radius: 12px;
  padding: 12px;
  display: flex;
  flex-direction: column;
  gap: 10px;
}
.w-doctor-card .top {
  display: flex;
  align-items: center;
  gap: 10px;
}
.w-doctor-card .avatar {
  width: 38px; height: 38px;
  border-radius: 999px;
  background: var(--bg-3);
  display: grid;
  place-items: center;
  font-family: var(--serif);
  font-size: 16px;
  color: var(--teal-3);
  flex: none;
  font-weight: 500;
}
.w-doctor-card .info { flex: 1; min-width: 0; }
.w-doctor-card .docname {
  font-weight: 600;
  font-size: 13px;
  letter-spacing: -0.005em;
  color: var(--ink);
}
.w-doctor-card .docspec {
  font-size: 11.5px;
  color: var(--ink-3);
  margin-top: 1px;
}
.w-doctor-card .docprice {
  font-family: var(--mono);
  font-size: 11px;
  color: var(--ink-3);
  text-align: right;
  white-space: nowrap;
}
.w-doctor-card .slots {
  display: grid;
  grid-template-columns: 1fr 1fr 1fr;
  gap: 6px;
}
.w-slot {
  border: 1px solid var(--line);
  background: var(--bg-2);
  border-radius: 8px;
  padding: 8px 6px;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 2px;
  cursor: pointer;
  font-family: inherit;
  transition: all .15s ease;
}
.w-slot:hover {
  background: var(--teal-soft);
  border-color: var(--teal);
}
.w-slot.selected {
  background: var(--teal);
  border-color: var(--teal);
  color: #fff;
}
.w-slot.selected .day { color: rgba(255,255,255,0.75); }
.w-slot .day {
  font-family: var(--mono);
  font-size: 9px;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--ink-3);
}
.w-slot .time {
  font-weight: 600;
  font-size: 12px;
  color: inherit;
}

/* Booking form */
.w-form {
  background: var(--paper);
  border: 1px solid var(--line-2);
  border-radius: 12px;
  padding: 14px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  margin: 4px 0;
}
.w-form .head {
  font-family: var(--mono);
  font-size: 10px;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--teal);
  display: flex;
  align-items: center;
  gap: 6px;
}
.w-form-field {
  display: flex;
  flex-direction: column;
  gap: 4px;
}
.w-form-field label {
  font-size: 11px;
  color: var(--ink-3);
  font-family: var(--mono);
  letter-spacing: 0.04em;
  text-transform: uppercase;
}
.w-form-field input {
  background: var(--bg-2);
  border: 1px solid var(--line);
  padding: 8px 10px;
  border-radius: 8px;
  font-size: 13px;
  color: var(--ink);
  outline: none;
}
.w-form-field input:focus {
  border-color: var(--teal);
  background: var(--paper);
}
.w-form-submit {
  background: var(--teal);
  color: #fff;
  border: 0;
  padding: 10px;
  border-radius: 8px;
  font-weight: 600;
  font-size: 13px;
  cursor: pointer;
  margin-top: 2px;
}

/* Confirm card */
.w-confirm {
  background: var(--paper);
  border: 1px solid var(--line-2);
  border-radius: 12px;
  padding: 14px;
  display: flex;
  flex-direction: column;
  gap: 8px;
  margin: 4px 0;
}
.w-confirm .head {
  font-family: var(--mono);
  font-size: 10px;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--teal);
  display: flex;
  align-items: center;
  gap: 6px;
  margin-bottom: 2px;
}
.w-confirm .row {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  font-size: 12.5px;
}
.w-confirm .row .k { color: var(--ink-3); }
.w-confirm .row .v {
  color: var(--ink);
  font-weight: 500;
  text-align: right;
}
.w-confirm .row + .row {
  padding-top: 6px;
  border-top: 1px dashed var(--line-3);
}
.w-confirm .actions {
  display: flex;
  gap: 6px;
  margin-top: 6px;
}
.w-confirm .actions button {
  flex: 1;
  border: 0;
  padding: 10px;
  border-radius: 8px;
  font-size: 12.5px;
  font-weight: 600;
  cursor: pointer;
  font-family: inherit;
}
.w-confirm .actions .primary {
  background: var(--teal);
  color: #fff;
}
.w-confirm .actions .ghost {
  background: var(--bg-2);
  color: var(--ink-2);
  border: 1px solid var(--line);
  flex: 0 0 auto;
  padding: 10px 14px;
}
.w-confirm.success {
  border-color: var(--moss);
  background: var(--moss-soft);
}
.w-confirm.success .head { color: var(--moss-ink); }
.w-confirm .booking-id {
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: 0.04em;
  color: var(--moss-ink);
  font-weight: 600;
}

/* Emergency card */
.w-emergency {
  background: linear-gradient(180deg, oklch(96% 0.04 25), var(--coral-soft));
  border: 1px solid var(--coral);
  border-radius: 12px;
  padding: 14px;
  display: flex;
  flex-direction: column;
  gap: 12px;
  margin: 4px 0;
  animation: emergencyPulse 1.8s ease-in-out infinite;
}
@keyframes emergencyPulse {
  0%, 100% { box-shadow: 0 0 0 0 oklch(62% 0.18 25 / 0); }
  50% { box-shadow: 0 0 0 6px oklch(62% 0.18 25 / 0.18); }
}
.w-emergency .head {
  display: flex;
  align-items: center;
  gap: 8px;
  font-weight: 700;
  color: var(--coral);
  font-size: 13px;
  letter-spacing: -0.005em;
}
.w-emergency .head .ico {
  width: 26px; height: 26px;
  background: var(--coral);
  color: #fff;
  display: grid; place-items: center;
  border-radius: 7px;
  font-size: 14px;
  font-weight: 700;
}
.w-emergency .body {
  font-size: 13px;
  color: var(--ink);
  line-height: 1.45;
}
.w-emergency .actions {
  display: flex;
  flex-direction: column;
  gap: 6px;
}
.w-emergency .btn-call {
  background: var(--coral);
  color: #fff;
  border: 0;
  padding: 11px;
  border-radius: 8px;
  font-weight: 600;
  font-size: 14px;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  font-family: inherit;
}
.w-emergency .btn-call.alt {
  background: rgba(255,255,255,0.8);
  color: var(--coral);
  border: 1px solid var(--coral);
}

/* Hard stop card */
.w-hardstop {
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: 12px;
  padding: 28px 22px;
  text-align: center;
  margin: 24px 6px;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 12px;
}
.w-hardstop .icon {
  width: 48px; height: 48px;
  border-radius: 999px;
  background: var(--amber-soft);
  color: var(--amber-ink);
  display: grid;
  place-items: center;
  font-size: 22px;
}
.w-hardstop h4 {
  font-family: var(--serif);
  font-size: 18px;
  margin: 0;
  font-weight: 500;
  letter-spacing: -0.01em;
}
.w-hardstop p {
  font-size: 13px;
  color: var(--ink-2);
  margin: 0;
  line-height: 1.5;
}
.w-hardstop .actions {
  display: flex;
  flex-direction: column;
  gap: 6px;
  width: 100%;
  margin-top: 6px;
}
.w-hardstop .btn-call {
  background: var(--teal);
  color: #fff;
  border: 0;
  padding: 11px;
  border-radius: 8px;
  font-weight: 600;
  font-size: 13.5px;
  cursor: pointer;
  font-family: inherit;
}
.w-hardstop .btn-email {
  background: var(--bg-2);
  color: var(--ink-2);
  border: 1px solid var(--line);
  padding: 11px;
  border-radius: 8px;
  font-weight: 500;
  font-size: 13.5px;
  cursor: pointer;
  font-family: inherit;
}

/* Composer */
.widget-composer {
  border-top: 1px solid var(--line-2);
  background: var(--paper);
  padding: 10px 12px 12px;
  display: flex;
  flex-direction: column;
  gap: 10px;
}
.widget-composer .input-row {
  display: flex;
  align-items: flex-end;
  gap: 8px;
}
.widget-composer textarea {
  flex: 1;
  resize: none;
  background: var(--bg-2);
  border: 1px solid var(--line);
  border-radius: 14px;
  padding: 10px 14px;
  font-size: 13.5px;
  color: var(--ink);
  font-family: inherit;
  line-height: 1.4;
  height: 40px;
  max-height: 100px;
  outline: none;
  transition: border-color .15s ease;
}
.widget-composer textarea:focus { border-color: var(--teal); background: var(--paper); }
.widget-composer textarea::placeholder { color: var(--ink-4); font-style: italic; }
.widget-composer textarea:disabled { opacity: 0.6; cursor: not-allowed; }
.widget-composer .send {
  width: 40px;
  height: 40px;
  border-radius: 999px;
  background: var(--teal);
  color: #fff;
  border: 0;
  display: grid;
  place-items: center;
  cursor: pointer;
  flex: none;
}
.widget-composer .send:disabled { background: var(--bg-3); color: var(--ink-4); cursor: not-allowed; }
.widget-composer .footnote {
  font-family: var(--mono);
  font-size: 9.5px;
  letter-spacing: 0.04em;
  color: var(--ink-4);
  text-align: center;
  text-transform: uppercase;
  display: flex;
  justify-content: center;
  align-items: center;
  gap: 6px;
}
.widget-composer .footnote .dot {
  width: 4px; height: 4px;
  background: var(--ink-5);
  border-radius: 999px;
}

/* Cursor for live-typing demo */
.live-caret {
  display: inline-block;
  width: 1.5px;
  height: 14px;
  background: var(--teal);
  vertical-align: -2px;
  margin-left: 1px;
  animation: blink 1s steps(2) infinite;
}
@keyframes blink { 50% { opacity: 0; } }

/* Streaming text indicator */
.streaming::after {
  content: '▍';
  color: var(--teal);
  animation: blink 0.8s steps(2) infinite;
  margin-left: 1px;
}

/* Tweaks panel — move to bottom-left so it doesn't overlap the chat bubble */
.twk-panel {
  left: 16px !important;
  right: auto !important;
  transform-origin: bottom left !important;
}

/* ───────────────────────────────────────────────────────────
   ADMIN PANEL
   ─────────────────────────────────────────────────────────── */

.adm-shell {
  display: grid;
  grid-template-columns: 240px 1fr;
  grid-template-rows: 100vh;
  font-family: var(--sans);
  min-height: 100vh;
  background: var(--bg);
}

.admin-side {
  background: var(--ink);
  color: oklch(82% 0.01 85);
  padding: 22px 18px;
  display: flex;
  flex-direction: column;
  gap: 22px;
  overflow-y: auto;
}
.admin-side .brand {
  display: flex;
  align-items: center;
  gap: 12px;
  padding-bottom: 22px;
  border-bottom: 1px solid oklch(35% 0.015 250);
}
.admin-side .brand .mark {
  width: 32px; height: 32px;
  border-radius: 7px;
  background: var(--teal-2);
  display: grid; place-items: center;
  font-family: var(--serif);
  font-size: 17px;
  font-weight: 500;
  color: #fff;
}
.admin-side .brand .lbl {
  font-family: var(--serif);
  font-size: 17px;
  color: #fff;
  letter-spacing: -0.01em;
  line-height: 1.1;
  font-weight: 500;
}
.admin-side .brand .sub {
  font-family: var(--mono);
  font-size: 9.5px;
  letter-spacing: 0.08em;
  color: oklch(65% 0.01 85);
  text-transform: uppercase;
  margin-top: 2px;
}

.admin-side .group {
  display: flex;
  flex-direction: column;
  gap: 4px;
}
.admin-side .group-label {
  font-family: var(--mono);
  font-size: 9.5px;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: oklch(60% 0.01 85);
  margin-bottom: 8px;
  padding: 0 4px;
}
.admin-side .nav-item {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 9px 12px;
  border-radius: 7px;
  font-size: 13.5px;
  font-weight: 500;
  color: oklch(82% 0.01 85);
  background: transparent;
  border: 0;
  width: 100%;
  text-align: left;
  cursor: pointer;
  letter-spacing: -0.005em;
  font-family: inherit;
}
.admin-side .nav-item:hover { background: oklch(28% 0.015 250); color: #fff; }
.admin-side .nav-item.active {
  background: var(--teal-2);
  color: #fff;
}
.admin-side .nav-item .icon {
  width: 16px; height: 16px;
  display: grid; place-items: center;
  flex: none;
  color: currentColor;
  opacity: 0.85;
}
.admin-side .nav-item .badge {
  margin-left: auto;
  background: oklch(35% 0.015 250);
  color: oklch(85% 0.01 85);
  font-size: 10px;
  font-family: var(--mono);
  padding: 1px 7px;
  border-radius: 999px;
  letter-spacing: 0.04em;
}
.admin-side .nav-item.active .badge {
  background: rgba(255,255,255,0.18);
  color: #fff;
}
.admin-side .nav-item .badge.coral {
  background: var(--coral);
  color: #fff;
}

.admin-side .user-card {
  margin-top: auto;
  padding: 14px;
  background: oklch(26% 0.015 250);
  border-radius: 8px;
  display: flex;
  align-items: center;
  gap: 10px;
}
.admin-side .user-card .av {
  width: 32px; height: 32px;
  border-radius: 999px;
  background: var(--moss);
  color: #fff;
  display: grid; place-items: center;
  font-weight: 600;
  font-size: 13px;
}
.admin-side .user-card .u { font-size: 13px; color: #fff; line-height: 1.15; font-weight: 600; }
.admin-side .user-card .r {
  font-family: var(--mono);
  font-size: 10px;
  color: oklch(65% 0.01 85);
  letter-spacing: 0.04em;
  text-transform: uppercase;
  margin-top: 2px;
}

/* Admin main */
.admin-main {
  overflow-y: auto;
  background: var(--bg);
}
.admin-topbar {
  padding: 22px 36px 22px;
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 22px;
  align-items: end;
  border-bottom: 1px solid var(--line);
  background: var(--bg);
  position: sticky;
  top: 0;
  z-index: 4;
}
.admin-topbar h1 {
  font-family: var(--serif);
  font-size: 30px;
  letter-spacing: -0.02em;
  margin: 0;
  font-weight: 500;
}
.admin-topbar .crumb {
  font-family: var(--mono);
  font-size: 10.5px;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--ink-3);
  margin-bottom: 6px;
}
.admin-topbar .toolbar {
  display: flex;
  gap: 10px;
  align-items: center;
}
.admin-topbar .balance {
  background: var(--paper);
  border: 1px solid var(--line);
  padding: 8px 14px;
  border-radius: 8px;
  display: flex;
  flex-direction: column;
}
.admin-topbar .balance .k {
  font-family: var(--mono);
  font-size: 9.5px;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--ink-3);
}
.admin-topbar .balance .v {
  font-family: var(--mono);
  font-size: 15px;
  font-weight: 600;
  color: var(--ink);
  margin-top: 2px;
}
.admin-topbar .balance.low { border-color: var(--amber); }
.admin-topbar .balance.low .v { color: var(--amber-ink); }
.admin-topbar .btn-primary {
  background: var(--teal);
  color: #fff;
  border: 0;
  padding: 11px 18px;
  border-radius: 8px;
  font-size: 13px;
  font-weight: 600;
  cursor: pointer;
}
.admin-topbar .btn-primary:hover { background: var(--teal-3); }
.admin-topbar .btn-ghost {
  background: transparent;
  color: var(--ink-2);
  border: 1px solid var(--line);
  padding: 10px 16px;
  border-radius: 8px;
  font-size: 13px;
  cursor: pointer;
}

.currency-toggle {
  display: inline-flex;
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 3px;
  height: 38px;
  align-items: stretch;
}
.currency-toggle button {
  background: transparent;
  border: 0;
  color: var(--ink-3);
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: 0.08em;
  font-weight: 600;
  padding: 0 12px;
  border-radius: 5px;
  cursor: pointer;
  min-width: 44px;
}
.currency-toggle button.active {
  background: var(--ink);
  color: #fff;
}

.admin-content {
  padding: 28px 36px 60px;
  display: flex;
  flex-direction: column;
  gap: 28px;
}

/* KPI cards */
.kpi-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 14px;
}
.adm-kpi {
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: 10px;
  padding: 18px 20px;
}
.adm-kpi .k {
  font-family: var(--mono);
  font-size: 10px;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--ink-3);
  margin-bottom: 8px;
}
.adm-kpi .v {
  font-family: var(--serif);
  font-size: 32px;
  letter-spacing: -0.02em;
  font-weight: 500;
  color: var(--ink);
  font-variant-numeric: lining-nums tabular-nums;
}
.adm-kpi .v small {
  font-family: var(--mono);
  font-size: 11px;
  color: var(--ink-3);
  font-weight: 400;
  letter-spacing: 0.04em;
  margin-left: 2px;
}
.adm-kpi .delta {
  font-family: var(--mono);
  font-size: 11px;
  color: var(--moss-ink);
  margin-top: 4px;
  letter-spacing: 0.04em;
}
.adm-kpi .delta.warn { color: var(--coral); }
.adm-kpi.featured {
  background: var(--teal-3);
  color: #fff;
  border-color: var(--teal-3);
}
.adm-kpi.featured .k, .adm-kpi.featured .v, .adm-kpi.featured .v small {
  color: rgba(255,255,255,0.92);
}
.adm-kpi.featured .k { color: rgba(255,255,255,0.65); }
.adm-kpi.featured .delta { color: oklch(85% 0.12 145); }

/* Cards */
.card {
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: 10px;
  overflow: hidden;
}
.card-head {
  padding: 16px 22px;
  border-bottom: 1px solid var(--line-2);
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 16px;
}
.card-head h3 {
  font-family: var(--serif);
  font-size: 18px;
  margin: 0;
  font-weight: 500;
  letter-spacing: -0.01em;
}
.card-head .sub {
  font-family: var(--mono);
  font-size: 10.5px;
  letter-spacing: 0.06em;
  color: var(--ink-3);
  text-transform: uppercase;
}
.card-head .actions {
  display: flex;
  gap: 8px;
  align-items: center;
}
.card-body { padding: 22px; }
.card-body.tight { padding: 0; }

/* Chart — sparkline / bars */
.spark {
  height: 80px;
  display: flex;
  align-items: flex-end;
  gap: 3px;
  padding: 0 2px;
}
.spark .bar {
  flex: 1;
  background: var(--teal-soft);
  border-radius: 2px 2px 0 0;
  position: relative;
}
.spark .bar::after {
  content: '';
  position: absolute;
  inset: auto 0 0 0;
  height: 30%;
  background: var(--teal);
  border-radius: 2px 2px 0 0;
}
.spark .bar.peak::after { background: var(--teal-3); }

.intent-bars {
  display: flex;
  flex-direction: column;
  gap: 14px;
}
.intent-bar {
  display: grid;
  grid-template-columns: 160px 1fr 70px;
  align-items: center;
  gap: 14px;
  font-size: 13px;
}
.intent-bar .lbl { color: var(--ink-2); }
.intent-bar .track {
  background: var(--bg-3);
  height: 16px;
  border-radius: 3px;
  overflow: hidden;
}
.intent-bar .fill {
  height: 100%;
  background: var(--teal);
  border-radius: 3px;
}
.intent-bar.refusal .fill { background: var(--amber); }
.intent-bar.emergency .fill { background: var(--coral); }
.intent-bar .val {
  font-family: var(--mono);
  font-size: 12px;
  text-align: right;
  color: var(--ink-2);
}

/* Conversation list */
.conv-table {
  border-radius: 10px;
  overflow: hidden;
}
.conv-row {
  display: grid;
  grid-template-columns: 1fr 110px 110px 110px 100px 80px;
  gap: 14px;
  padding: 14px 22px;
  font-size: 13px;
  align-items: center;
  border-bottom: 1px solid var(--line-2);
  cursor: pointer;
  transition: background .12s;
}
.conv-row:last-child { border-bottom: 0; }
.conv-row:hover { background: var(--bg-2); }
.conv-row.head {
  background: var(--bg-2);
  font-family: var(--mono);
  font-size: 10px;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--ink-3);
  padding: 12px 22px;
  cursor: default;
}
.conv-row.head:hover { background: var(--bg-2); }
.conv-row.active { background: var(--teal-softer); }
.conv-row .preview {
  display: flex;
  flex-direction: column;
  gap: 2px;
  min-width: 0;
}
.conv-row .preview .top { font-weight: 500; color: var(--ink); }
.conv-row .preview .bottom {
  color: var(--ink-3);
  font-size: 11.5px;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.conv-row .pill {
  font-family: var(--mono);
  font-size: 10.5px;
  letter-spacing: 0.04em;
  text-align: center;
  padding: 3px 8px;
  border-radius: 999px;
  background: var(--bg-2);
  color: var(--ink-3);
  font-weight: 500;
  border: 1px solid var(--line);
  width: fit-content;
}
.conv-row .pill.intent.info { background: var(--teal-soft); color: var(--teal-ink); border-color: transparent; }
.conv-row .pill.intent.booking { background: var(--moss-soft); color: var(--moss-ink); border-color: transparent; }
.conv-row .pill.intent.emergency { background: var(--coral-soft); color: var(--coral); border-color: transparent; }
.conv-row .pill.intent.refusal { background: var(--amber-soft); color: var(--amber-ink); border-color: transparent; }
.conv-row .pill.intent.hardstop { background: var(--bg-3); color: var(--ink-3); }
.conv-row .mono {
  font-family: var(--mono);
  font-size: 12px;
  color: var(--ink-2);
}
.conv-row .lang {
  font-family: var(--mono);
  font-size: 11px;
  color: var(--ink-3);
}

/* Filter bar */
.filter-bar {
  display: flex;
  gap: 8px;
  padding: 14px 22px;
  border-bottom: 1px solid var(--line-2);
  background: var(--bg);
  flex-wrap: wrap;
  align-items: center;
}
.filter-bar input[type=search] {
  flex: 1;
  min-width: 220px;
  background: var(--paper);
  border: 1px solid var(--line);
  padding: 8px 12px;
  border-radius: 7px;
  font-size: 13px;
  outline: none;
}
.filter-bar input[type=search]:focus { border-color: var(--teal); }
.filter-bar .chip-filter {
  background: var(--paper);
  border: 1px solid var(--line);
  padding: 7px 12px;
  border-radius: 999px;
  font-size: 12px;
  cursor: pointer;
  color: var(--ink-2);
  font-family: inherit;
  letter-spacing: -0.005em;
}
.filter-bar .chip-filter.active {
  background: var(--ink);
  color: #fff;
  border-color: var(--ink);
}

/* Conversation detail */
.conv-detail {
  display: grid;
  grid-template-columns: 1fr 380px;
  gap: 20px;
}
.conv-thread {
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: 10px;
  padding: 22px;
  display: flex;
  flex-direction: column;
  gap: 14px;
}
.conv-msg {
  display: flex;
  flex-direction: column;
  gap: 4px;
}
.conv-msg .who {
  font-family: var(--mono);
  font-size: 10px;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--ink-3);
  display: flex;
  gap: 8px;
}
.conv-msg .who.agent { color: var(--teal-3); }
.conv-msg .who.user { color: var(--ink-2); }
.conv-msg .text {
  font-size: 13.5px;
  color: var(--ink);
  line-height: 1.5;
  padding: 10px 14px;
  background: var(--bg-2);
  border-radius: 10px;
  border: 1px solid var(--line-2);
  white-space: pre-wrap;
}
.conv-msg.agent .text { background: var(--paper); border-color: var(--line); }
.conv-msg .ts { color: var(--ink-4); font-family: var(--mono); }

/* Trace panel */
.trace-panel {
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: 10px;
  display: flex;
  flex-direction: column;
}
.trace-head {
  padding: 16px 18px;
  border-bottom: 1px solid var(--line-2);
}
.trace-head .src {
  font-family: var(--mono);
  font-size: 10px;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--violet);
}
.trace-head .id {
  font-family: var(--mono);
  font-size: 11px;
  color: var(--ink-3);
  letter-spacing: 0.04em;
  margin-top: 4px;
}
.trace-list {
  padding: 8px 0;
  display: flex;
  flex-direction: column;
}
.trace-span {
  padding: 8px 18px 8px 18px;
  border-left: 2px solid transparent;
  font-size: 12px;
  cursor: pointer;
  position: relative;
}
.trace-span:hover { background: var(--bg-2); }
.trace-span.l1 { padding-left: 18px; }
.trace-span.l2 { padding-left: 36px; }
.trace-span.l3 { padding-left: 54px; }
.trace-span .name {
  font-family: var(--mono);
  font-size: 12px;
  color: var(--ink);
  font-weight: 600;
  letter-spacing: -0.005em;
}
.trace-span .meta {
  font-family: var(--mono);
  font-size: 10.5px;
  color: var(--ink-3);
  margin-top: 2px;
  letter-spacing: 0.02em;
  display: flex;
  gap: 12px;
}
.trace-span .meta .dur { color: var(--ink-2); }
.trace-span .bar {
  height: 3px;
  background: var(--teal-soft);
  border-radius: 999px;
  margin-top: 6px;
  position: relative;
  overflow: hidden;
}
.trace-span .bar .fill {
  position: absolute;
  height: 100%;
  background: var(--teal);
  border-radius: 999px;
}
.trace-span.error .name { color: var(--coral); }

/* KB list */
.kb-table {
  border-radius: 10px;
  overflow: hidden;
}
.kb-row {
  display: grid;
  grid-template-columns: 1fr 120px 120px 100px 60px;
  gap: 14px;
  padding: 14px 22px;
  font-size: 13px;
  border-bottom: 1px solid var(--line-2);
  align-items: center;
  cursor: pointer;
}
.kb-row.head {
  background: var(--bg-2);
  font-family: var(--mono);
  font-size: 10px;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--ink-3);
  cursor: default;
  padding: 12px 22px;
}
.kb-row:hover:not(.head) { background: var(--bg-2); }
.kb-row .doc-title { font-weight: 500; color: var(--ink); }
.kb-row .doc-cat {
  font-family: var(--mono);
  font-size: 11px;
  color: var(--ink-2);
}
.kb-row .doc-tag {
  font-family: var(--mono);
  font-size: 10.5px;
  background: var(--bg-2);
  border: 1px solid var(--line);
  padding: 3px 8px;
  border-radius: 999px;
  width: fit-content;
  color: var(--ink-2);
}
.kb-row .doc-tag.published { background: var(--moss-soft); color: var(--moss-ink); border-color: transparent; }
.kb-row .doc-tag.draft { background: var(--amber-soft); color: var(--amber-ink); border-color: transparent; }
.kb-row .iconbtn {
  background: transparent;
  border: 0;
  width: 26px; height: 26px;
  display: grid; place-items: center;
  color: var(--ink-3);
  cursor: pointer;
  border-radius: 6px;
}
.kb-row .iconbtn:hover { background: var(--bg-3); color: var(--ink); }

/* Credit ledger */
.cred-grid {
  display: grid;
  grid-template-columns: 2fr 1fr;
  gap: 20px;
}
.cred-balance {
  background: var(--teal-3);
  color: #fff;
  padding: 28px 28px;
  border-radius: 10px;
  display: flex;
  flex-direction: column;
  gap: 14px;
  position: relative;
  overflow: hidden;
}
.cred-balance::before {
  content: '';
  position: absolute;
  inset: 0;
  background:
    radial-gradient(600px 400px at 100% 0%, oklch(50% 0.09 200), transparent 60%),
    radial-gradient(400px 300px at 0% 100%, oklch(40% 0.07 200), transparent 60%);
  opacity: 0.7;
}
.cred-balance > * { position: relative; z-index: 1; }
.cred-balance .lbl {
  font-family: var(--mono);
  font-size: 10.5px;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: rgba(255,255,255,0.7);
}
.cred-balance .amt {
  font-family: var(--serif);
  font-size: 64px;
  font-weight: 400;
  letter-spacing: -0.025em;
  line-height: 1;
  font-variant-numeric: lining-nums tabular-nums;
}
.cred-balance .amt small {
  font-family: var(--mono);
  font-size: 14px;
  font-weight: 400;
  color: rgba(255,255,255,0.7);
  margin-left: 4px;
}
.cred-balance .conv-est {
  font-family: var(--mono);
  font-size: 12px;
  color: rgba(255,255,255,0.8);
  letter-spacing: 0.02em;
}
.cred-balance .progress {
  height: 6px;
  background: rgba(0,0,0,0.2);
  border-radius: 999px;
  overflow: hidden;
}
.cred-balance .progress .fill {
  height: 100%;
  background: oklch(80% 0.16 145);
  border-radius: 999px;
}
.cred-balance .actions {
  display: flex;
  gap: 8px;
  margin-top: 4px;
}
.cred-balance .actions button {
  background: rgba(255,255,255,0.95);
  color: var(--teal-3);
  border: 0;
  padding: 10px 16px;
  border-radius: 7px;
  font-weight: 600;
  font-size: 12.5px;
  cursor: pointer;
  font-family: inherit;
}
.cred-balance .actions button.ghost {
  background: transparent;
  color: #fff;
  border: 1px solid rgba(255,255,255,0.3);
}

.cred-packs {
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: 10px;
  padding: 22px;
  display: flex;
  flex-direction: column;
  gap: 12px;
}
.cred-packs h4 {
  font-family: var(--serif);
  font-size: 17px;
  margin: 0;
  font-weight: 500;
}
.cred-pack {
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 14px;
  cursor: pointer;
  display: flex;
  justify-content: space-between;
  align-items: center;
  transition: all .15s ease;
}
.cred-pack:hover { border-color: var(--teal); }
.cred-pack.selected {
  border-color: var(--teal);
  background: var(--teal-softer);
}
.cred-pack .name {
  font-family: var(--serif);
  font-size: 17px;
  letter-spacing: -0.01em;
  font-weight: 500;
}
.cred-pack .conv {
  font-family: var(--mono);
  font-size: 11px;
  color: var(--ink-3);
  margin-top: 2px;
  letter-spacing: 0.02em;
}
.cred-pack .price {
  font-family: var(--mono);
  font-size: 16px;
  color: var(--ink);
  font-weight: 600;
  text-align: right;
}
.cred-pack .price small {
  display: block;
  font-size: 10px;
  color: var(--moss-ink);
  font-weight: 600;
  letter-spacing: 0.04em;
  margin-top: 2px;
}

.ledger-table {
  border-radius: 10px;
  overflow: hidden;
}
.ledger-row {
  display: grid;
  grid-template-columns: 110px 1fr 80px 110px;
  padding: 12px 22px;
  font-size: 13px;
  border-bottom: 1px solid var(--line-2);
  align-items: center;
  gap: 14px;
}
.ledger-row.head {
  background: var(--bg-2);
  font-family: var(--mono);
  font-size: 10px;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--ink-3);
  padding: 12px 22px;
}
.ledger-row .date {
  font-family: var(--mono);
  font-size: 11.5px;
  color: var(--ink-3);
}
.ledger-row .amt {
  font-family: var(--mono);
  font-size: 13px;
  text-align: right;
  color: var(--ink);
  font-weight: 500;
}
.ledger-row .amt.credit { color: var(--moss-ink); }
.ledger-row .amt.debit { color: var(--ink-2); }
.ledger-row .bal {
  font-family: var(--mono);
  font-size: 12.5px;
  text-align: right;
  color: var(--ink-3);
}

/* Settings */
.settings-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 20px;
}
.settings-section {
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: 10px;
  padding: 22px;
  display: flex;
  flex-direction: column;
  gap: 16px;
}
.settings-section h3 {
  font-family: var(--serif);
  font-size: 17px;
  font-weight: 500;
  margin: 0;
  letter-spacing: -0.01em;
}
.settings-row {
  display: flex;
  flex-direction: column;
  gap: 6px;
}
.settings-row > .lbl {
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: var(--ink-3);
}
.settings-row .field {
  display: flex;
  align-items: center;
  gap: 8px;
}
.settings-row input[type=text], .settings-row input[type=number], .settings-row input[type=tel] {
  flex: 1;
  background: var(--bg-2);
  border: 1px solid var(--line);
  padding: 9px 12px;
  border-radius: 7px;
  font-size: 13px;
  font-family: inherit;
}
.settings-row input:focus { border-color: var(--teal); background: var(--paper); outline: none; }
.settings-row .helper {
  font-size: 12px;
  color: var(--ink-3);
  line-height: 1.4;
}

.toggle {
  width: 38px;
  height: 22px;
  border-radius: 999px;
  background: var(--bg-4);
  position: relative;
  cursor: pointer;
  transition: background .15s ease;
}
.toggle.on { background: var(--teal); }
.toggle::after {
  content: '';
  position: absolute;
  top: 2px; left: 2px;
  width: 18px; height: 18px;
  background: #fff;
  border-radius: 999px;
  transition: transform .15s ease;
  box-shadow: 0 1px 2px rgba(0,0,0,0.1);
}
.toggle.on::after { transform: translateX(16px); }

.danger-zone {
  border: 1px solid var(--coral);
  background: var(--coral-soft);
}
.danger-zone h3 { color: var(--coral); }
.btn-danger {
  background: var(--coral);
  color: #fff;
  border: 0;
  padding: 9px 16px;
  border-radius: 7px;
  font-size: 12.5px;
  font-weight: 600;
  cursor: pointer;
  font-family: inherit;
  align-self: flex-start;
}